Privacy Policy

At Hari Om Webcraft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, services, automation systems, and communication channels.

Hari Om Webcraft is a Delhi-based AI automation and digital growth agency helping businesses automate operations, lead generation, customer communication, websites, and workflows.

1. Information We Collect

We may collect the following information when you interact with our website or services:

• Name
• Email address
• Phone number
• Business name
• Project details
• WhatsApp number

2. How We Use Your Information

We use your information to:

• Provide web design and AI automation services
• Respond to inquiries and support requests
• Improve website performance and user experience
• Deliver WhatsApp automation and workflow integrations
• Send project updates and business communication
• Improve marketing and lead generation systems
• Maintain security and prevent misuse

3. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve user experience and measure website performance.

• Google Analytics
• Meta Pixel
• Performance tracking tools
• Marketing and remarketing tools

4. Data Sharing Policy

We do not sell your personal data. Your information may only be shared with trusted service providers, hosting providers, CRM systems, payment processors, and legal authorities when required by law.

5. Data Security

We implement modern security measures including secure hosting, encrypted communication, restricted access, and API authentication systems to protect your information.

6. Third-Party Services

Our services may integrate with platforms such as WhatsApp Cloud API, Google Services, OpenAI, n8n, CRM systems, payment gateways, and marketing tools.

7. AI Automation & Workflow Data

Hari Om Webcraft specializes in AI automation systems and workflow integrations. Some client data may be processed temporarily through automation platforms for lead handling, chatbot responses, CRM synchronization, and workflow execution.

8. Data Retention

We retain information only as long as necessary for service delivery, legal compliance, support, and operational requirements.

9. Your Rights

You may request to access, update, or delete your personal data by contacting us directly.

10. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or external content.

11. Children’s Privacy

Our services are intended for individuals and businesses above 18 years of age.

12. Policy Updates

We may update this Privacy Policy periodically to reflect legal, technical, or business changes.